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Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

Can I make a sample?

Sure, we can make samples as your requirements.
We suggest that you can choose samples from our stock products for fast delivery. And the cost is $15-$20/pc plus express cost.
If you prefer to make customized samples as your requirements, the lead time of sample is about 15 days, and the cost is $30/pc plus express cost. The express freight will be different with different freight period(7-20 days).

How is the delivery time about the sample and bulk order?

Production for samples will take about 15 days;
Shipment by Fedex will take 5-7days, shipment cost will be according to the volume of the carton.
If providing your receiving address, we can check the accurate freight cost for you.

Production for bulk order will depend on the quantity, but generally it will take about 40-60 days.
Shipment will take about 30-50 days.

If you can inform us of your order quantity and styles that you prefer, we can provide more accurate cost and delivery time for you.

Can I add my logos on the hat?

Sure, you can choose metal logo or other material logo and fix it on the hat, or print the logo on the tip top of the crown, or print on the sweatband.

I want to do customized my hats.

Sure, we provide custom made service according to your requirements, the customization cover shape, color, decoration, trims,logo, etc., just tell us your plan, let’s work it out.

Need your catalogue.

Contact us to get the free catalog.

What's your packing?

1pcs/1polybag,10pcs/20pcs into one carton, with cardboard into it. Or we can pack it according to your request.