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FAQs

About Maohong

Q1. Are you a manufacturer or trading company?

We are a direct manufacturer with over 32 years of experience in straw hats and woven accessories. Our factory is located in Shandong Province, China, and all products are produced in our own facility rather than outsourced through trading companies.

Q2. How long has Maohong been in business?

Our factory was established in 1994. We specialize in natural fiber hats and woven accessories for fashion brands, wholesale buyers, boutique retailers, and resort wear markets worldwide.

Q3. Where is your factory located?

Our factory is based in Shandong Province, China, a major production region for straw and woven handicrafts. We manage the production process from raw material sourcing to finished hat manufacturing.

Products & Materials

Q4. What materials do you work with?

We work with a wide range of materials including raffia straw, paper straw, seagrass, baograss, toyo straw, wheat straw, felt, and Bangora straw hat bodies depending on product style and market positioning.

Q5. What hat styles do you produce?

We produce fedoras, cowboy hats, Panama hats, flat caps, beach hats, wide-brimmed hats, bucket hats, berets, lifeguard hats, visor hats, sun hats, and other woven fashion accessories, covering seasonal collections and wholesale items.

Q6. What is Bangora?

Bangora is a machine-made straw hat body typically produced from paper straw. Compared with handwoven raffia hats, Bangora styles are lighter in weight and more cost-effective for large-volume production programs.

Customization & OEM

Q7. Can you support OEM and ODM orders?

Yes. We support OEM and ODM projects for fashion brands, wholesalers, boutique retailers, e-commerce sellers, and private label customers worldwide.

Q8. Can you customize logo and packaging?

Yes. We provide custom logo solutions including woven labels, printed labels, embroidery, metal tags, hang tags, custom packaging boxes, dust bags, and branded packaging accessories.

Q9. What customization options are available?

Customization options include logo application, custom colors, material combinations, brim width, crown height, hat bands, ribbons, decorative accessories, packaging solutions, and custom size ranges.

Q10. Can you develop products based on customer designs?

Yes. We support custom product development based on sketches, reference photos, physical samples, and technical requirements provided by customers. Our internal mold development team can also create exclusive hat shapes.

MOQ & Pricing

Q11. What is your MOQ?

MOQ depends on product style, material, and customization requirements. For most custom straw hat styles, MOQ usually starts from 100300 pieces per color or design. Flexible solutions may be available for trial orders.

Q12. Can I get a price list?

Pricing depends on material, style, order quantity, and customization requirements. Please send your product reference, estimated quantity, and customization details for an accurate quotation.

Q13. What payment terms do you accept?

We commonly support T/T bank transfer and L/C payment methods. Standard terms are 30% deposit with balance before shipment or against Bill of Lading copy depending on cooperation arrangements.

Samples

Q14. Do you provide samples?

Yes. Sample orders are available before bulk production. Customers may request stock samples, material swatches, or customized development samples for quality and design evaluation.

Q15. What is the sample lead time?

Sample production usually takes 715 working days depending on material availability, product complexity, and customization requirements.

Production & Quality

Q16. What is your production lead time?

Bulk production generally takes 2545 days after sample approval depending on order quantity, product complexity, and seasonal production schedules.

Q17. What is your monthly production capacity?

Our factory maintains stable production capacity supported by experienced workers and organized manufacturing systems. Monthly output can exceed 400,000 pieces depending on product category and seasonal demand.

Q18. What quality standards do you follow?

We follow international production and quality control standards. Inline inspection and final inspection are conducted before shipment to ensure product consistency and workmanship quality.

Q19. Can you provide factory audits or certifications?

Yes. We can provide factory audits, production photos, video walkthroughs, and certifications such as BSCI, SEDEX, WRAP, REACH, and CA Prop 65 reports depending on customer requirements.

Shipping & Export

Q20. What shipping methods are available?

We support sea freight, air freight, express delivery and other shipping solutions depending on order quant.

Clients & Cooperation

Q22. What types of clients do you work with?

We work with fashion brands, boutique retailers, wholesale distributors, resort wear labels, e-commerce sellers, retail chains, and specialty hat stores worldwide.

Q23. Do you have experience working with fashion brands?

Yes. We have extensive experience supporting fashion brands and private label customers with OEM and ODM programs for seasonal fashion collections and retail projects.

Contact & Inquiry

Q24. How can I get a quotation?

Please send your product reference, material requirements, color preferences, estimated order quantity, customization details, destination country, and preferred trade terms for quotation support.

Q25. What is your response time?

We usually respond to inquiries within 24 business hours. For urgent projects, customers may also contact us directly.